(1) Wireless: a customer is any holder of a SIM card or prepaid card (having made at least one call, before the contractual date after which he/she may not receive calls) registered in the operator's Home Location Register (HLR).
(2) The penetration rate is obtained by dividing the total number of wireless customers or total number of "active" customers by the French population, which is 60323400 (60185800 according to the July 1999 INSEE census, 131300 for Mayotte according to the 1997 INSEE census and 6300 for Saint Pierre et Miquelon).
(3) Net growth figures refer to either the total number of customers, the total number of flat-rate customers or the total number of active customers.
(4) The total number of active customers refers to the total number of customers having subscribed to a flat-rate offer and active prepaid customers. Active prepaid customers are those having made or received a call within the past three months. Only telephone calls are considered, whether free or paid. SMS are not included in this calculation.

(1) Wireless: a customer is any holder of a SIM card or prepaid card (having made at least one call, before the contractual date after which he/she may not receive calls) registered in the operator's Home Location Register (HLR).
(4) The total number of active customers refers to the total number of customers having subscribed to a flat-rate offer and active prepaid customers. Active prepaid customers are those having made or received a call within the past three months. Only telephone calls are considered, whether free or paid. SMS are not included in this calculation.

(1) Wireless: a customer is any holder of a SIM card or prepaid card (having made at least one call, before the contractual date after which he/she may not receive calls) registered in the operator's Home Location Register (HLR).
(2) The penetration rate is obtained by dividing the total number of wireless customers or total number of "active" customers by the French population, which is 60323400 (60185800 according to the July 1999 INSEE census, 131300 for Mayotte according to the 1997 INSEE census and 6300 for Saint Pierre et Miquelon).
(3) Net growth figures refer to either the total number of customers, the total number of flat-rate customers or the total number of active customers.
(4) The total number of active customers refers to the total number of customers having subscribed to a flat-rate offer and active prepaid customers. Active prepaid customers are those having made or received a call within the past three months. Only telephone calls are considered, whether free or paid. SMS are not included in this calculation.
(5) The penetration rate is obtained by dividing the total number of customers or "active" wireless customers by the population of Metropolitan France, which is 58518400 according to the July 1999 INSEE census.

(1) Wireless: a customer is any holder of a SIM card or prepaid card (having made at least one call, before the contractual date after which he/she may not receive calls) registered in the operator's Home Location Register (HLR).
(4) The total number of active customers refers to the total number of customers having subscribed to a flat-rate offer and active prepaid customers. Active prepaid customers are those having made or received a call within the past three months. Only telephone calls are considered, whether free or paid. SMS are not included in this calculation.

(6) Quarterly SMS traffic ("Short Message Service") refers to all SMS sent (outgoing SMS) for the quarter by any wireless customer (cf. (1)).
(7) Monthly SMS traffic per average active customer refers to the quarterly SMS traffic divided by 3, divided by the average number of active customers ((number of active customers at the end of the previous quarter + number of active customers at the end of the quarter being considered)/2)

(1) Wireless: a customer is any holder of a SIM card or prepaid card (having made at least one call, before the contractual date after which he/she may not receive calls) registered in the operator's Home Location Register (HLR).
(3) Net growth figures refer to either the total number of customers, the total number of flat-rate customers or the total number of active customers.
(4) The total number of active customers refers to the total number of customers having subscribed to a flat-rate offer and active prepaid customers. Active prepaid customers are those having made or received a call within the past three months. Only telephone calls are considered, whether free or paid. SMS are not included in this calculation.
(14) The penetration rate is obtained by dividing the total number of customers or number of "active" wireless customers by the total population of the Overseas Départements (DOM) (1667400 according to the July 1999 INSEE census), Mayotte (131300 according to the 1997 INSEE census) and Saint Pierre et Miquelon (6300 according to the INSEE census) which is 1805000.

(1) Wireless: a customer is any holder of a SIM card or prepaid card (having made at least one call, before the contractual date after which he/she may not receive calls) registered in the operator's Home Location Register (HLR).
(8) Orange Caraïbe, subsidiary of Orange France.
(9) Orange Réunion, subsidiary of Orange France.
(10) Société Réunionnaise du Radiotéléphone, subsidiary of SFR.
(11) Bouygues Télécom Caraïbe, subsidiary of Bouygues Télécom.
(12) Mayotte Télécom Mobile is the trademark in Mayotte of SRR's services.
(13) SAS SPM, subsidiary of Orange Caraïbes.

(4) The total number of active customers refers to the total number of customers having subscribed to a flat-rate offer and active prepaid customers. Active prepaid customers are those having made or received a call within the past three months. Only telephone calls are considered, whether free or paid. SMS are not included in this calculation.
(8) Orange Caraïbe, subsidiary of Orange France.
(9) Orange Réunion, subsidiary of Orange France.
(10) Société Réunionnaise du Radiotéléphone, subsidiary of SFR.
(11) Bouygues Télécom Caraïbe, subsidiary of Bouygues Télécom.
(12) Mayotte Télécom Mobile is the trademark in Mayotte of SRR's services.
(13) SAS SPM, subsidiary of Orange Caraïbes.

At 30 June 2003, there were 39.4 million wireless services customers in France, of which 22.5 million subscribed to a flat-rate offer. The number of wireless customers increased by 1.6 million over one year, between 30 June 2002 and 31 June 2003 (for net annual growth of 4.2 %). The total number of customers increased by 483000 between 31 March 2003 and 30 June 2003 (for net growth of 1.2% over the previous quarter).
Orange, SFR and Bouygues Telecom's market share was 49.2%, 35.3% and 15.5% respectively. The penetration rate reached 65.3% at 30 June 2003. The active penetration rate was 64.2% at the same date.

Metropolitan France :

The total penetration rate at 30 June 2003 was 65.2%.

At 30 June 2003, total active customers in Metropolitan France represented 98.5% of all customers. Counting only active customers, the "active" penetration rate in Metropolitan France was 64.2% (compared with 63.4% at 31 March 2002).

Net growth of active customers was 1.3% between 31 March 2003 and 30 June 2003 and represents 465200 new active subscribers.
Net growth of total customers for the second quarter 2003 was 1.3%.

Total outgoing SMS traffic for the second quarter 2003 was 1,882 billion, representing an average of 16.8 SMS sent per active customer for the period.

Overseas Départements (DOM), Mayotte and Saint Pierre et Miquelon :

The penetration rate for the Overseas Départements (DOM), Mayotte and Saint Pierre et Miquelon at 30 June 2003 was 69.2%.

At 30 June 2003, total active customers represented 92.1% of total customers. Counting only active customers, the "active" penetration rate in the DOM, Mayotte and Saint Pierre et Miquelon was 63.7%.

There were 1248400 wireless customers in the DOM, Mayotte and Saint Pierre et Miquelon, with net quarterly growth of -0.8%, representing -9800 customers. The share of customers subscribing to a flat-rate offer was 42.7% at 30 June 2003.