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Last update 18th May 2015

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Unless otherwise stated, indicators are in million units.

Changes made to scoreboard publications

I. Separation of classic SIM card and MtoM card indicators

MtoM SIM cards, which are typically used to enable two remote machines to "talk" to one another, is one aspect of the Internet of Things (IoT) that is tied directly to the mobile business. These cards are employed, for instance, to trace objects and work tools (fleets of vehicles, machines, etc.), to obtain updated information (remote meter readers, sensor data collection, etc.), to perform all manner of identification, monitoring or surveillance job (alarms, remote service call, etc.). The use made of and revenue generated by these cards are very different from classic SIM cards. Among other things, there are tremendous disparities in the realm of competition, particularly as concerns contract lengths, companies competing in the marketplace, etc.

In the indicators published up until now (see complete list below), these MtoM cards were not separated from the SIM cards installed in mobile phones, tablets and computers. As the use of MtoM continues to expand, and certain indicators - such as penetration rates - become increasingly difficult to interpret as a result, ARCEP will henceforth separate data relating to these two types of cards in its publications.

The indicators affected by this change:

- For the national scoreboard, the total number of cards and penetration rates are now presented only excluding MtoM cards. Previously, there had been two versions of these indicators: excluding and including MtoM. Moreover, the total active base is now calculated excluding MtoM cards.

- For the national scoreboard for Metropolitan France, the total base, the penetration rate and the total active base, the total base and the base of post-paid network operators, MVNOs' total base, MVNOs' penetration rate and gross post-paid sales, and the cancellation rate for post-paid plans are now presented excluding MtoM cards.

- For the scoreboard for French overseas markets, the total base, the penetration rate and the total active base are now presented excluding MtoM cards.

The datasets listed above are provided including and excluding MtoM cards on page 14 (Appendix 1) of this publication, whenever relevant.

II. Addition of indicators on data-only cards and on the enterprise market

Two types of indicator have been added to the publication. They are provided only for the market in Metropolitan France:

- Data-only SIM cards are now broken down into post-paid and prepaid (aka pay-as-you-go) cards. Operators sell these cards either as flat rate plans or prepaid contracts, and they can only be used for data traffic.

- To provide an exhaustive scorecard for the mobile services market in Metropolitan France, ARCEP will also publish indicators on the business segment on a quarterly basis. In previous publications, only residential market figures were published.

III. Breakdown of the French overseas market by department

In previous publications, indicators for French overseas departments and collectivities were published by region (Antilles-Guyana, Reunion/Mayotte), and included a breakdown of the total base by department. From hereon in, all of the indictors (penetration rate, post and prepaid base, total active base) will be provided for each department.

The first part of this document (A) deals only with the conventional SIM cards market (MtoM cards excluded). The second part (B) is specifically devoted to the market of MtoM cards. The appendix 1 present an historical comparison of the two series (excluding and including MtoM cards).

A - Mobile services market

I. National report - total customers segmentation (MtoM cards excluded)


II. Metropolitan report

II.1 Total customers segmentation (MtoM cards excluded)

II.2 MVNO market share

II.3 Market fluidity


III Metropolitan market - total customers segmentation

III.1 Residential market - total customers segmentation


III.2 Residential market - MVNO market share


III.3 Business market : total customers


IV Overseas report

IV.1 Total overseas customers segmentation


IV.2 Guadeloupe : total customers segmentation


IV.3 Guyana : total customers segmentation


IV.4 Martinique : total customers segmentation


IV.5 Mayotte : total customers segmentation


IV.6 Réunion : total customers segmentation


B - Internet of objects : MtoM cards

I. MtoM cards of French operators


I.1 MtoM cards in metropolitan France


I.2 MtoM cards in overseas


Appendix 1 : Historical data (MtoM cards included and excluded)


Appendix 2 : Definitions

Total SIM cards: Total SIM cards registered with an operator's Home Location Register (HLR) at the date in question. So, for business clients, each line is considered as a post-paid contract. Post-paid cards are those whose service is invoiced regularly (packages, metered offers, blocked accounts, etc.). By default, any non-post-paying client is considered to be a pre-paying client.

Internet SIM cards: number of SIM cards sold by mobile operators (flat rates or prepaid cards), to be used solely for accessing the Internet (PCMCIA cards, 3G/3G+ USB keys). These cards cannot be used to make voice calls.

Gross sales: total SIM cards at the end of the quarter which are registered with the HLR during the quarter. They exclude migrations: pre-paid to post-paid migration corresponds to clients asking their operator to replace their pre-paid offer in force at the beginning of the quarter with a post-paid offer; conversely, post-paid to pre-paid migration corresponds to clients asking their operator to replace their post-paid offer in force at the beginning of the quarter with a pre-paid offer.

Cancellation: Total SIM cards at the beginning of the quarter whose registration in the HLR was deleted during the quarter. Modifications to the registration in the HLR are not cancellations. So, this definition does not cover changes in offers within a line, or pre- to post-paid migrations or post- to pre-paid migrations, or service suspensions.

Penetration rate: Penetration rate: it is obtained by dividing the total number of clients by the population. The reference population is 1rst January of the year N-1 published by INSEE on the 1rst January of the year N. The reference population in 2015, from estimates published in January 2015 (and therefore of the population for January 1rst, 2014), includes a metropolitan population 63 920 000 people, to which is added, for the DOM and the COM, a population of 2 150 000 people (450 000 people for Guadeloupe, St-Martin and St-Barthelemy, 250 000 people for Guyana, 381 000 people for Martinique, 217 000 people for Mayotte, 845 000 people for La Réunion and 6 000 for Saint Pierre and Miquelon.

Customers not under commitment contract: a client under a commitment contract is any client having taken out or renewed a contract (out of all or part of the contracts related to mobile service) for a minimum period not having expired at the date in question. A client not under commitment contract is any client not having a contract.

Total active customers: the number of active clients equals to all post-paid customers under contract and pre-paid customers under contract having made or received a telephone call, whether free or paid, sent a SMS, MMS or used a multimedia (e-mail, etc.) service during the past three months (not including incoming SMS).

The number of ported numbers is calculated as half of the volume of numbers of "in" porting and "out" porting done by all operators. "In" porting is considered to be an effective porting from the receiving operator's point of view. "Out" porting is an effective porting from the donor operator's point of view.

Total MtoM cards: number of SIM cards used for communication between remote equipment (remote management of equipment, terminals and servers, fixed or mobile). The communications from these cards are generally carried out without human intervention. These cards are used for example for tracking of objects and tools (fleets of vehicles, machinery, etc), for purposes of updating of data (surveys at distance of meters, sensors...), for the identification and monitoring of all kinds (alarms, remote actions...), the list of those uses where communication is from "machine to machine" is not limited. Are taken into account the MtoM SIM cards, the communication was done only in downstream, only upstream or both. The cards used for interpersonal communication and exclusive internet cards are not included here.


- Metropolitan mobile network operators: Orange SA, Société Française du Radiotéléphone (SFR), Bouygues Telecom, Free mobile.
- Overseas mobile network operators: Orange Caraïbe, Orange Réunion, Société Réunionnaise du Radiotéléphone (SRR), Digicel AFG, SAS SPM, Dauphin Telecom, Outremer Telecom.
- Mobile Virtual Network Operators independent of mobile network operators active on the quarter.